Don’t Call, Ya’ll!

If you get a pop-up on your computer that tells you something is wrong  and you need to call a number… 

100% of the time…

It is a scam…

Never call that number.

People that call the number usually call me and say:

I got a virus on my computer.

I called Microsoft.

Yes, I let them on my computer.

They charged me $700.

The charged me $200.

They charged me $179.

When I didn’t pay them more,they locked me out of my computer.

Some of them say: They got into my bank account.

 

This scam is hitting our Monroeville, Alabama area really hard so I am getting a lot of calls. I found the file below on one of these computers… the pricing is outrageous. Don’t fall for it. Hold the power button down for 20-30 seconds until everything goes off (yes, I know it tells you not to turn off your computer – remember, this is a scam.) Turn it back on and the pop-up should be gone. Sometimes, even when you follow these steps, the browser will open to the same page – just disconnect your internet, open the browser, and close the tabs.

Remember these rules: Never call the number that pops up and tells you something is wrong with your computer. Never let anyone on your computer that you don’t know. Microsoft doesn’t care if you have viruses on your computer.

 

Do NOT let an unknown caller remote into your computer!

I’ve been getting reports that there is a scam going on where a person calls your number and tries to sound like they are part of the Microsoft team. They will inform you that your system is highly infected. They will try to get you to turn it on so they can remote into your system to make the supposed repairs. They will charge you money, infect your system, and steal your information. Do not trust them.

  • Microsoft does not know who you are.
  • The Windows Team does not know who you are.
  • They do not monitor your system.
  • They will NEVER call you and tell you that your system is infected.

The best thing to do is…hang up.