Lightening Damage

lightening

 

We get a lot of computers in our Monroeville, Alabama computer repair shop that have been damaged by either lightening or a power surge. Usually a power supply replacement is all that is needed. Sometimes we need to replace the Ethernet port. And then there are a few that have motherboard damage. The photo above shows a chip that was damaged by a power surge (see that hole in the black square?)

Even with surge protectors, lightening can sometimes damage your system but usually the damage is not as bad when you have the extra protection. Afternoon thunderstorms will increase with our summer season, so go grab a surge protector and maybe I won’t have to take a photo of your lightening damaged motherboard 🙂

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iPads and iPhones + Trojans and Viruses

This week at our local Monroeville, Alabama computer repair shop we’ve been able to repair an iPhone and an iPad caught in a weird loop. Unfortunately the iPhone lost all the data because it wasn’t backed up and we had to completely restore it to the original package, but the iPad was repaired without losing anything! This resulted in a very happy customer 🙂

We are also doing a lot of virus cleanups. Trojans seem to be rampant these days. This type of virus can hide and not make itself known. When this is the case it is usually communicating with another computer somewhere and your information is compromised.

If you haven’t had a computer clean-up, optimization, and repair in the last year then do not delay! Our $75 flat shop fee (1 week) is an excellent deal.

Failing Hard Drives

2016-01-27 13.49.55We are replacing a lot of hard drives in our Monroeville, Alabama computer repair shop this week. Some of them have been failing but still recoverable. Others have been so damaged that some of the files were lost. If you have a hard drive that is making noises, slowing down, or just acting crazy – back up your important files, bring the computer to us, and let us do a hard drive check for you. This week the prices of hard drives are allowing us to do the work for $150. That’s a better price than buying a new system. See you soon!

 

In-Home Tech Support = Jam!

I was only in our Monroeville, Alabama computer repair shop for a couple of hours on Friday because of an in-home appointment I had in Ramah, Alabama (Go to Burnt Corn…take a right…take a left…way out yonder!) I got to spend the afternoon helping some southern gentlemen install security on a new laptop, set up a router and printer, transfer files, and tune-up on an older laptop.

After about four hours I headed home with some treasure! There are about 10 different varieties of jams and jellies in this photo. Can’t decide if I’m going to try the blackberry jelly or blueberry jam first!

2016-01-22 19.55.50

 

Liquids…do not belong…anywhere near…your computer.

Liquid on the motherboard.

We opened up a laptop in our Monroeville, Alabama computer repair shop because a child spilled a “very small amount of liquid” on the keyboard. That small amount of liquid was still puddled in many places beneath the keyboard and on the motherboard. As a matter of fact, we found liquid in every area of the laptop. It is dead.

Thankfully were able to recover all the cute family photos!

Lesson: Keep liquids and especially children with liquids…far…far…away…from your computer. However, if an accident does happen, give us a call. We’re here to help!

Liquid below the keyboard.

We do not like saying, “It’s…dead.”

photoWe’ve had a few dead hard drives come into our computer repair shop in Monroeville, Alabama. It’s always a hard thing to say to a customer, so I thought I would give you a few warning signs so maybe you can get yours to us before it becomes unrecoverable.

A Slower Computer

A failing hard drive isn’t the only reason a computer might slow down. Viruses, malware, and some legitimate programs will slow your system down. But, the hard drive is always the first item I check.

Increased Errors and Crashes

When a hard drive begins to die, files become corrupted. Once again, there are many reasons that a system might crash or have file errors but this is also a symptom of a failing drive.

Unusual Noises

A standard hard drive will make clicking, spinning, and various other sounds when it begins to die. (If you have a Solid State Drive you will not get any sounds.)

What You Should Do

Back up your data immediately (If you want an online program, check out our Carbonite offer.) We can do a quick test in the shop to determine if your hard drive is in failure mode (We can also do this remotely if you do not want to bring it to the shop.) If the hard drive is healthy then chances are that you just need a tune-up or more memory.

If you have any questions, give us a call at 251-593-1933.

Hard Drive Crashes and Corrupted Operating Systems

We’ve seen several failed hard drives in our Monroeville, Alabama shop lately. Buying a new hard drive, re-installing the operating system, and re-installing purchased programs is the easy part of a crashed system. All the lost photos, important documents, and unrecoverable files is what really hurts our feelings. Don’t wait until it happens to you! Keep your files safe. You can get started with a free trial of Carbonite by clicking on the link below.

Survive a Computer Disaster with Carbonite Online Backup! Free trial to get you started-no credit card required.

We are also getting systems in the shop with corrupted operating systems. Sometimes the only thing we can do is a re-install (a much longer repair.) Corruption is usually caused by computer viruses and malware. Our basic service to remove viruses, update, and optimize your computer is only $75 in the shop. Let us help you not only fight those computer “bugs” but eliminate them. Check out our 4 Choices.