New File Encryption Virus…Locky

Just want to let you know that there is a new ransomware virus out there. It is currently being distributed through an email that sends an invoice with a Microsoft Word attachment. You can read more about it by clicking here.

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Failing Hard Drives

2016-01-27 13.49.55We are replacing a lot of hard drives in our Monroeville, Alabama computer repair shop this week. Some of them have been failing but still recoverable. Others have been so damaged that some of the files were lost. If you have a hard drive that is making noises, slowing down, or just acting crazy – back up your important files, bring the computer to us, and let us do a hard drive check for you. This week the prices of hard drives are allowing us to do the work for $150. That’s a better price than buying a new system. See you soon!

 

In-Home Tech Support = Jam!

I was only in our Monroeville, Alabama computer repair shop for a couple of hours on Friday because of an in-home appointment I had in Ramah, Alabama (Go to Burnt Corn…take a right…take a left…way out yonder!) I got to spend the afternoon helping some southern gentlemen install security on a new laptop, set up a router and printer, transfer files, and tune-up on an older laptop.

After about four hours I headed home with some treasure! There are about 10 different varieties of jams and jellies in this photo. Can’t decide if I’m going to try the blackberry jelly or blueberry jam first!

2016-01-22 19.55.50

 

Liquids…do not belong…anywhere near…your computer.

Liquid on the motherboard.

We opened up a laptop in our Monroeville, Alabama computer repair shop because a child spilled a “very small amount of liquid” on the keyboard. That small amount of liquid was still puddled in many places beneath the keyboard and on the motherboard. As a matter of fact, we found liquid in every area of the laptop. It is dead.

Thankfully were able to recover all the cute family photos!

Lesson: Keep liquids and especially children with liquids…far…far…away…from your computer. However, if an accident does happen, give us a call. We’re here to help!

Liquid below the keyboard.

We do not like saying, “It’s…dead.”

photoWe’ve had a few dead hard drives come into our computer repair shop in Monroeville, Alabama. It’s always a hard thing to say to a customer, so I thought I would give you a few warning signs so maybe you can get yours to us before it becomes unrecoverable.

A Slower Computer

A failing hard drive isn’t the only reason a computer might slow down. Viruses, malware, and some legitimate programs will slow your system down. But, the hard drive is always the first item I check.

Increased Errors and Crashes

When a hard drive begins to die, files become corrupted. Once again, there are many reasons that a system might crash or have file errors but this is also a symptom of a failing drive.

Unusual Noises

A standard hard drive will make clicking, spinning, and various other sounds when it begins to die. (If you have a Solid State Drive you will not get any sounds.)

What You Should Do

Back up your data immediately (If you want an online program, check out our Carbonite offer.) We can do a quick test in the shop to determine if your hard drive is in failure mode (We can also do this remotely if you do not want to bring it to the shop.) If the hard drive is healthy then chances are that you just need a tune-up or more memory.

If you have any questions, give us a call at 251-593-1933.

Hard Drive Crashes and Corrupted Operating Systems

We’ve seen several failed hard drives in our Monroeville, Alabama shop lately. Buying a new hard drive, re-installing the operating system, and re-installing purchased programs is the easy part of a crashed system. All the lost photos, important documents, and unrecoverable files is what really hurts our feelings. Don’t wait until it happens to you! Keep your files safe. You can get started with a free trial of Carbonite by clicking on the link below.

Survive a Computer Disaster with Carbonite Online Backup! Free trial to get you started-no credit card required.

We are also getting systems in the shop with corrupted operating systems. Sometimes the only thing we can do is a re-install (a much longer repair.) Corruption is usually caused by computer viruses and malware. Our basic service to remove viruses, update, and optimize your computer is only $75 in the shop. Let us help you not only fight those computer “bugs” but eliminate them. Check out our 4 Choices.

Computer Care Plan Pro

We are happy to announce the debut of our new Computer Care Plan Pro. For the first time ever, in our area, we are offering not just a “care” plan but a “care-free” plan. There’s no need to worry about your computer anymore. When you subscribe to our pro plan we take care of it. We are including antivirus software with unlimited free virus removal, daily monitoring of your computer’s health, a daily mini-tuneup, and much more.

Visit our page by clicking here to learn more about the plan.